Lean thinking is a business operating system that maximizes customer value while minimizing waste. Lean thinking defines anything that does not add value for the customer as waste. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.
Lean thinking seeks this goal through waste elimination along entire value streams instead of just isolated points. The creation of new processes that require less human effort, less space, less capital, and less time. Lean thinking will improve the performance of any business in any industry.
When an organization utilizes Lean Thinking it results in:
High Customer Satisfaction